Ambulance Billing
Current Accounts
El Dorado County contracts with Wittman Enterprises to provide ambulance billing services. For ambulance billing questions, please contact:
(800) 906-6552
www.webillems.com (to access online patient portal)
Submit account payments to:
El Dorado County Ambulance
PO Box 269110
Sacramento, CA 95826-9110
NOTE: If your account is in collections, all payments must be made directly to Grant Mercantile (see below). Please contact collections agency to verify current balance.
Collections Accounts
Grant Mercantile Agency handles accounts in collections for El Dorado County Ambulance Billing. For questions regarding accounts in collections, please contact:
(800) 477-7530
Submit collections payments to:
Grant Mercantile Agency - El Dorado County
PO Box 658
Oakhurst, CA 93644
Ambulance RatesRates are set by the El Dorado County Board of Supervisors and are adjusted periodically.
West Slope Ambulance Fees (CSA 7):
East Slope Ambulance Fees (CSA 3):
Medicare will only reimburse for ambulance service deemed “medically necessary”. Occasionally, seniors are surprised to find payment denied by Medicare, making the patient responsible for the ambulance bill. HICAP is an advocacy group that can assist seniors dealing with Medicare. Contact HICAP at (530) 621-6369.
For Records RequestsAll requests for ambulance services prior to 2020 can be sent to:
EDC EMS Agency
2900 Fairlane Court
Placerville, CA 95667
All requests for ambulance services after
January 1, 2020, can be made through
ChartSwap or sent to:
Wittman Enterprises
PO Box 269110
Sacramento, CA 95826-9110
Patient Records Request
Fee Schedule