General Contact Number: (530) 621-5567

Emergency Medical Services Agency

Ambulance Billing

image of Ambulance Billing operator

Current Accounts

El Dorado County contracts with Wittman Enterprises to provide ambulance billing services.  For ambulance billing questions, please contact:

(800) 906-6552
www.webillems.com (to access online patient portal)

Submit account payments to:

El Dorado County Ambulance
PO Box 269110
Sacramento, CA 95826-9110

NOTE:  If your account is in collections, all payments must be made directly to Grant Mercantile (see below). Please contact collections agency to verify current balance.


Collections Accounts

Grant Mercantile Agency handles accounts in collections for El Dorado County Ambulance Billing.  For questions regarding accounts in collections, please contact:


(800) 477-7530
www.grantmercantile.com (to access account)

Submit collections payments to: 

Grant Mercantile Agency - El Dorado County
PO Box 658
Oakhurst, CA 93644

Ambulance Rates

Rates are set by the El Dorado County Board of Supervisors and are adjusted periodically.

West Slope Ambulance Fees (CSA 7):


East Slope Ambulance Fees (CSA 3):
Medicare will only reimburse for ambulance service deemed “medically necessary”. Occasionally, seniors are surprised to find payment denied by Medicare, making the patient responsible for the ambulance bill. HICAP is an advocacy group that can assist seniors dealing with Medicare. Contact HICAP at (530) 621-6369.

For Records Requests
All requests for ambulance services prior to 2020 can be sent to:

EDC EMS Agency
2900 Fairlane Court
Placerville, CA 95667

All requests for ambulance services after January 1, 2020, can be made through ChartSwap or sent to:

Wittman Enterprises
PO Box 269110
Sacramento, CA 95826-9110

Patient Records Request Fee Schedule

Notice of Privacy Practices - Click Here


First Responder Fees

Some local fire districts have implemented a First Responder Fee to cover costs related to providing emergency medical first responder services in the community.  For questions regarding First Responder Fees, please contact the applicable fire district directly:

Cameron Park Fire
530-672-7358

City of South Lake Tahoe Fire Department
530-542-6160

Diamond Springs - El Dorado Fire Protection District
530-626-3190

El Dorado County Fire Protection District
530-644-9630

El Dorado Hills Fire Department
916-933-6623