General Contact Number: (530) 621-5567


Jail Visiting

Temporary Cancellation of Jail Visitation due to COVID-19 - Video Visitation Only (other than Attorney Visits)

In light of the Governor's Executive Order (N-25-20) and the recommendation from the California Board of State and Community Corrections (BSCC), the El Dorado County Sheriff's Office has suspended all in-person visitation services at both the Placerville and South Lake Tahoe Jails. The only exception will be non-contact attorney visits.  

Effective Tuesday, March 17th, 2020, the El Dorado County Sheriff's Office will be expanding video visitation services. While we recognize the importance of in-person visitation, this decision was based upon the recommendation of health officials at both the state and local level. 

Video visits are available at a reduced cost. The cost of video visitation has been reduced to .20 cents a minute. We have expanded our visitation calendar to allow for video visits 7 days per week between the hours of 8am and 11pm. Please note that certain blocks of time will be excluded so that we can continue to meet the medical and dietary needs of those who are incarcerated. Video visitation must be scheduled in advance at 

This is a preventative measure that the Sheriff's Office is taking in an effort to best protect all persons in El Dorado County.


Placerville Jail

300 Forni Road
Placerville, CA 95667

(530) 621-6000


8:00 AM to 11:00 AM
1:00 PM to 4:00 PM 


7:00PM to 10:00PM 

South Lake Tahoe Jail

1051 Al Tahoe Blvd
South Lake Tahoe, CA 96150

(530) 573-3031         


8:00 AM to 11:00 AM
1:00 PM to 4:00 PM


6:00 PM to 9:00 PM


The facility is closed to visiting on legal holidays. Regular posted hours are subject to change.


Visiting Rules and Policies

  • Only ONE (1) visitor may visit an inmate at a time; exception, a minor may be escorted by the legal guardian or parent.  All minor children require I.D. (i.e.: birth certificate, school I .D.).  The minor’s ID must show that the child is legally that of the visitor or the inmate’s.  The minor will be accompanied by parent or legal guardian at all times, unless visiting their parent.   

  • Visitors will be required to show a proper identification prior to visiting.  Example: driver’s license, birth certificate with photo I.D., etc. 

  • Each visitor is allowed a maximum of three (3) one-hour visits per week and is limited to one (1) hour visit per day unless pre-approved through jail administration.  Any portion of one hour, counts as the entire one (1) hour visit.    

  • Each inmate is allowed a maximum of three (3) one-hour visits per week. Any portion of one hour counts as the entire one (1) hour visit.

  • Inmate workers may have unlimited amount of visits, however, the visitor is limited to one (1) hour visit per day and a maximum of three visits per week. Inmate workers will not be pulled away from their work stations for visits.

  • The visiting week begins on Monday and ends on Sunday.

  • Inmates will not be pulled away from any court ordered classes to visit.

  • Visitors who have served time in the CDCR prison system or who are currently on Parole or PRCS will not be permitted to visit without prior written approval of the Jail Commander or Parole/Probation officer.

  • DRESS CODE: All visitors, male, female, adult and children must adhere to the following dress code: NO BARE BACKS, CHESTS, and/or ABDOMENS. NO TANK TOPS, HALF TOPS, SPAGHETTI STRAPS OR BATHING SUITS.  NO SHORT SHORTS, SKIRTS OR DRESSES - THEY MUST BE MID THIGH IN LENGTH OR LONGER.  NO SHEER FABRIC OR EXPOSED UNDERGARMENTS. GANG ATTIRE IS NOT ALLOWED. SHOES MUST BE WORN AT ALL TIMES. NO HATS, BANDANAS, BEANIES, ETC. (Nothing is to be worn on the head). Failure to comply with the dress code will result in the visitor being turned away.

  • No personal property is allowed within the visiting area, including but not limited to: CELL PHONES, handbags, writing supplies, books, cameras, any electronic device, food, and beverage.  Leave these items in your vehicle or you may stow items in the lobby lockers. The locker key may remain on your person during your visit.

  • Staff will not pass on or deliver messages to the inmates.

  • Money, in the form of cash or cashier’s check may be brought to the facility at any time and placed on the inmates account.  These forms of money can be sent via postal service as well.

  • Loud, boisterous and rude language will not be tolerated during the visit. Any visitor within the facility observed in inappropriate conduct, sexual behavior, or any type of indecent exposure, may be permanently banned from visiting.

  • Should visiting rules constantly be abused, i.e.; end/start times, dress code, or disruptive behavior during your visits, the following week's visitation privileges will be terminated.

  • Visiting will end at the posted times.  Visitors that do not arrive 30 minutes before the end of visiting will not be allowed to visit at that time.

  • Previous inmates must be out of custody 30 days prior to visiting the facility or making deposits to inmate accounts.


**Failure to adhere to these rules will result in loss of visiting privileges for both inmate and visitor. **

Inmate Phones are maintained by  NCIC Inmate Communications. For additional information, contact NCIC Customer Support by calling +1 (800) 943-2189 or visit their website at