Effective Tuesday, March 17th, 2020, the El Dorado County Sheriff's Office expanded the video visitation services. While we recognize the importance of in-person visitation, this decision was based upon the recommendation of health officials at both the state and local level.
Video visits are available at a reduced cost. The cost of video visitation has been reduced to .30 cents a minute. We have expanded our visitation calendar to allow for video visits 7 days per week between the hours of 8:00 AM and 11:00 PM. Please note that certain blocks of time will be excluded so that we can continue to meet the medical and dietary needs of those who are incarcerated. Video visitation must be scheduled in advance at https://videovisit.ncic.com/
No confirmed cases of Coronavirus disease (COVID-19) have occurred in the El Dorado County Jails. This is a preventative measure that the Sheriff's Office is taking in an effort to best protect all persons in El Dorado County.
NCIC Inmate Communications offers remote Video Visitation at the Placerville Jail and South Lake Tahoe Jail. Friends and family members can visit with their incarcerated loved one from the comfort of home via internet on a home computer, tablet, or smart phone application with a working camera!
How to Create an Account and Schedule a Video Visit:
Friends and family members can create a visitor account with NCIC and schedule a remote video visit with an incarcerated loved one.
Use this link to login or create a new visitor account:
Remote Video Visits are available for scheduling during the regular visiting hours at the Placerville Jail and South Lake Tahoe Jail. Please use this link see the Jail visiting hours
You may Schedule a video visit on our website: https://videovisit.ncic.com/scheduling/login
Video Visitation Terms and Conditions:
Video Visitation Services Cost:
For information or assistance on how to set-up a visitor account, schedule a remote video visit, or any other related video visitation questions, please call 800-943-2187 to speak with a representative who will assist you.