All owners or property managers who represent permitted vacation rentals as the 24-hour contact in unincorporated El Dorado County must obtain certification by January 1, 2019. All new vacation rental permits submitted after that date are required to provide the contact of a property manager who has already passed the test. Renewals will also be reviewed for compliance with this requirement.
Please be sure that you are able to travel to the vacation rental that you represent within 30 minutes prior to taking the certification course. A property management company must ensure that they are located within 30 minutes of all vacation rentals they intend to manage in unincorporated El Dorado County.
If you serve as the property manager or the 24-hour contact for one or more Vacation Rentals within unincorporated El Dorado County, you are required to take this course and pass the test. If you are the owner of the VHR and you also act as the Local Contact, you must pass the test. Managers of hotels, motels, campgrounds, or hosted rentals do not need to take this certification course.
The information covered by this course is available by reading the following document collection. Please read all of the materials prior to taking the test. A passing score of 85% (17/20) is required.
Completed the Course and ready to become Certified?
The Vacation Home Rental Ordinance requires signs on the exterior of the home to notify neighbors of the presence of the VHR as well as to provide Local Contact information. Interior signs are also required. Below are templates to help you comply with the ordinance requirements. The signs do not have to follow this exact format, but they do need to include all required information be visible and legible.
Templates are in Microsoft Word format. Personalizing the templates with the proper information, printing on 8.5" x 11" and displaying on the exterior and interior of the VHR meet the County's requirements of Section 5.56.105 of the ordinance.
A business license and Transient Occupancy Tax registration are required for operation of a VHR. You can apply for a Business License and find out more about TOT collection and remittance at
Questions about business licenses and payment of Transient Occupancy Tax should be directed to
TOT@edcgov.us.The Treasurer-Tax collector can also be contacted at (530) 621-5800.
It is the vacation rental property owner's responsibility to maintain updated Certified Local Contact information on their vacation rental permit. To update your Local Contact, please contact Planning Services at (530) 621-5355 or at email@example.com
(Coming Soon - link to application for updating Local Contact)
When a complaint is received by a Certified Local Contact, he/she is responsible for reporting to El Dorado County staff within 24 hours of the occurrence. Following the resolution of the issue, the County requires that the Certified Local Contact report the complaint.