Health and Human Services Agency

Margaret Williams

(530) 642-7164

Applications Are Now Being Accepted from Local Organizations
to be Included in Future 2-1-1 El Dorado System

(Placerville, CA) - Organizations within El Dorado County that provide health, social and community services are invited to apply for inclusion in the new "2-1-1" system that is soon coming to El Dorado County. 2-1-1 El Dorado is slated to launch in the County mid-2019, and will be a toll-free, comprehensive, 24-hour information and referral service, accessible to all residents by telephone, website and text. There is no cost for organizations to submit a 2-1-1 El Dorado application, although they must meet certain criteria to be included in the service.  

2-1-1 El Dorado, once launched, will be a free service available to all residents countywide, 24 hours per day, seven days per week; those who dial 2-1-1 will reach a live operator who speaks multiple languages and connects them to information about local programs and services. The 2-1-1 El Dorado system will also include a rich database of information online, and feature a website with an extensive listing of organizations and services, as well as text message capability, and more.

 Currently, 38 counties in California, including Sacramento, Yolo and Nevada Counties, have the 2-1-1 service. Ten other counties, including El Dorado, Placer, Amador and Alpine Counties, are in the process of acquiring the 2-1-1 service for their residents.

Applications and criteria guidelines are available at:


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