General Contact Number: (530) 621-5567



Information and Referrals
Protect a National Treasure | Reporting to APS
Special Circumstances

Reporting to Adult Protective Services (APS)

Recognizing that elders and dependent adults may be subjected to abuse and neglect, the Legislature has enacted a series of laws to implement a reporting system.

Report any actual or suspected abuse or neglect of an elder (anyone age 65 and older) or dependent adult who cannot protect self to APS. 


Adult Protective Services
(530) 642-4800 (24 hours)
or FAX completed form to (530) 622-1543 

To report immediate risk
call 911

Persons who have assumed full or intermittent responsibility for the care or custody of an elder or dependent adult, whether or not they are receiving compensation for the services, are considered mandated reporters of abandonment, abduction, isolation, financial abuse, physical abuse and neglect.

Welfare and Institutions Code 15630 fully describes the duties of mandated reporters. Mandated reporters and others who have knowledge of, or reasonably suspect that any of the abuses have occurred, should report it immediately to APS by telephone and by written report within two days. Mandated reporters must complete a statewide report form, Report of Suspected Dependent Adult/Elder Abuse, #SOC 341, which is available from any APS office.

Others may also report known or suspected abuse or neglect and may do so anonymously, although it is better to give a name or telephone number in the event additional information is needed during the assessment of the report.

Because APS and law enforcement are mandated reporters, each has the responsibility to cross-report to the other. Law enforcement should be notified if there is suspicion of any criminal activity.

Failure to report suspected abuse is a misdemeanor, punishable by up to six months in a county jail, by a fine of up to $1,000 or both.

Any mandated reporter who willfully fails to report abuse of an elder or dependent adult, where the abuse results in death or great bodily injury, may be punished by up to one year in a county jail, a fine of up to $5,000 or both.

Information given to APS is considered confidential and will be maintained in a manner that ensures the maximum protection of privacy and confidentiality rights.