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General Contact Number: (530) 621-5567


County In-Home Supportive Services (IHSS) to Implement New Computer System
Human Services

Margaret Williams

(530) 642-7164

On November 4, 2013, El Dorado County In-Home Supportive Services (IHSS), a program that provides services to eligible individuals who are at risk of out-of-home placement including caregiver services, will implement a new statewide payroll and case management computer system.  "This is a long awaited computer system that is expected to have many benefits," said Jayle Goucher, Program Manager I for IHSS. "The new system will be more efficient and have automated and reporting features that are not available with the current computer system. The new system will also include a new timesheet process for care providers."

El Dorado County IHSS has notified care providers in the community and created a web page with information about the new computer system and timesheet changes.  The web page includes sample timesheets and instructions, and a PowerPoint presentation.  The web page address is  Care providers with questions about the new computer system or who need assistance completing their timesheets may contact the El Dorado County IHSS Public Authority at (530) 621-6287.

The IHSS program serves eligible people who are age 65 and older, or who are blind or disabled.  Services through IHSS allow the recipient to remain safely in their home, and include domestic and personal care services such as assistance with bathing, shopping for groceries, feeding and similar tasks to ensure their needs are being met.


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