The Home Energy Assistance Program (HEAP) helps income-eligible households pay their energy bill or heating fuel provider. Eligible homeowners or renters may qualify to have a specific payment amount credited to their electric utility account or receive financial assistance in obtaining firewood, propane, pellets, or heating oil. In addition to the credit on their utility bill, eligible households will receive valuable information about energy conservation and practical tips on how to save money on energy costs. The
Weatherization Program provides free energy efficiency measures to income-eligible households at no cost to residents. To learn about the Weatherization Program
click here. El Dorado County also has a
Water Assistance Program to help income-eligible households. Please scroll down this page to find more information about the water program.
Priority is given to the elderly, disabled, and families with children under age 5. Eligible El Dorado and Alpine County residents may apply for this program.
2021 HEAP ARPA Program:CLOSED2023 HEAP Program: Electricity and natural gas assistance is not available at this time; however, WPO assistance is available.2023 EHEAP Program:
Electricity and natural gas assistance is not available at this time; however, WPO assistance is available.Weatherization Program:
OPENWater Assistance Program (LIHWAP): OPEN
-- Applications for HEAP are accepted by APPOINTMENT ONLY. To make an appointment, please call 530-621-6150. Tahoe Basin Residents, applications are accepted on a walk-in basis on Tuesdays from 10:00 a.m.-1:00 p.m. For more information, please call (530) 621-6150.
-- Applicants must meet MINIMUM POINT THRESHOLD eligibility under the El Dorado County Health and Human Services Priority Plan. Applicants must provide proof and documentation of any of the following in the home: Child under 5 years, Disabled or Senior over 60 years or older.
-- You must provide copies of all required documents. Incomplete applications will not be accepted. Required Document List.
-- If you are applying for Wood, Propane, Oil, or Pellets, you must use one of our authorized vendors from our
WPO Vendor List.
Electricity/WPO Application Aplicacion HEAP/Espanol: Aplicacion HEAP/EspanolWeatherization Application: Weatherization Application
Certification of Income and Expense Form -Zero IncomeSelf-Employment WorksheetClient Education Confirmation of ReceiptStatement of Citizenship FormAccount Holder Authorization and Consent Form
Placerville Senior Center - 937 Spring Street, Placerville (530) 621-6150
South Lake Tahoe Office - 1360 Johnson Blvd., Suite 103, South Lake Tahoe (530) 621-6150 *Office Hours are Tuesdays from 10:00 a.m.-1:00 p.m. No appointment necessary, walk-ins are welcome.
Off-Site Intake Locations -
Click here To better serve our households in rural communities, please visit us at one of our Off-Site locations. No appointment necessary at Off-Site locations. Households are seen on a first-come, first serve basis. During inclement weather, please call the HEAP office before going to location.
The Low-Income Household Water Assistance Program (LIHWAP) helps income-eligible households pay their water and wastewater bills. Applications for LIHWAP are accepted by APPOINTMENT ONLY. To make an appointment, please call 530-621-6150. Tahoe Basin Residents, applications are accepted on a walk-in basis on Tuesdays from 10:00 a.m.-1:00 p.m. For more information, please call (530) 621-6150. **LIHWAP is not able to assist households on a well. For more information, please call 530-621-6150.
LIHWAP Application Landlord Agreement Form This form is required to be filled out by your landlord if your water is included in your rent Certification of Income and Expense Form -Zero Income
Energy Assistance Programs Brochure or call (530) 621-6150.
Email us at
Related Links:Weatherization Program