General Contact Number: (530) 621-5567

Emergency Medical Services Agency

​Ebola Virus Information

As of June 2017

State Ebola Information Line
1-855-421-5921 (Monday - Friday, 8:00 a.m. to 5:00 p.m.)
California has established this hotline for the public to call with questions about Ebola.

The Centers for Disease Control and Prevention has updates and detailed information about Ebola, including prevention tips, how to identify symptoms and other guidance.

For Medical Providers in El Dorado County

The 2014 West African Ebola outbreak ended in 2015. However, if the Ebola situation were to change and you need to evaluate a patient suspected to have Ebola:
  • Ask about travel history, exposure to persons with Ebola, and the patient’s symptoms.
  • Isolate the patient in a private room.
  • Call the El Dorado County Public Health reportable-disease line
(530) 621-6320 
Monday - Friday, 8:00 a.m. - 5:00 p.m.
1 (800) 901-5789 
After hours, evenings and weekends

Additional Ebola Resources:

1. El Dorado County Ebola Information

2. Department of Industrial Relations

3. Considerations for Safe EMS transport of Ebola patients - Nebraska Biocontainment Group

4. CDC Interim Guidance for Emergency Medical Services (EMS) Systems and 9-1-1 Public Safety Answering Points (PSAPs)

5. Top Questions on Ebola: Simple Answers Developed by the Association of State and Territorial Health Officials

6. Emergency Medical Services Administrators' Association of California

7. Q&A's about the Transport of Pediatric Patients (<18 years of age) Under Investigation or with Confirmed Ebola