General Contact Number: (530) 621-5567

Emergency Medical Services Agency

EMS Agency Information 

image of EMS Logo


"The mission of the County of El Dorado EMS Agency is to ensure
that the EMS system delivers the highest possible quality
of prehospital emergency medical care to victims
of illness and injury in the County of El Dorado." 

EMS Service Areas


  • System Organization and Management
    • Implement and evaluate EMS system
    • Provide medical direction for EMS system
    • Ensure on-line medical direction by base hospital
    • Support clinical advisory groups (MAC, CQIC, EMCC)
    • Develop and update EMS Plan to assess system and identify needs
    • Develop and update Trauma Plan Review
    • Monitor and coordinate EMS system operations
    • Develop and enforce medical policies, procedures, guidelines, field treatment protocols
    • Approve ALS services as part of EMS system
    • Establish exclusive operating areas for ALS transport contractors
  • Staffing/Training
    • Assess personnel and training needs
    • Approve education programs including continuing education
    • Accredit and certify prehospital medical personnel
    • Ensure medical dispatch training and certification for dispatch personnel
    • Establish defibrillation accreditation policies for public safety and BLS personnel
    • Establish EMD dispatch priority reference system
  • Communications
    • Ensure communication linkage capability of EMS system
    • Establish EMD dispatch priority reference system
  • Response and Transportation
    • Develop, negotiate, renew and enforce medical transportation contracts
    • Evaluate and report provider compliance to contract
    • Ensure compliance to State and local regulations, policies and procedures
    • Develop RFP processes to procure transportation service contractors
    • Ensure EMS staff are trained and vehicles are equipped to ALS levels
    • Integrate first responders into EMS system
    • Coordinate air ambulance and rescue services; develop policies and procedures
    • Plan for mobilization of response and transport vehicles for disaster
    • Develop multi-casualty response plans and procedures
  • Facilities and Critical Care
    • Develop and maintain agreements with acute care facilities
    • Designate and monitor base hospitals and receiving hospitals
    • Develop trauma care system
  • Data Collection and System Evaluation
    • Provide countywide quality assurance processes to audit prehospital response
    • Review Emergency Medical Dispatch (EMD) to ensure appropriate level of response
    • Review EMD to ensure appropriateness of medical pre-arrival instructions
    • Establish a data management system to support planning and system evaluation
    • Develop trauma registry to capture trauma system data
  • Public Information and Education
    • Promote community education on injury control, CPR and first aid programs
    • Promote citizen disaster preparedness activities
  • Disaster Medical Response
    • Participate in development of disaster medical response plan and resources inventory
    • Designate disaster casualty collection points
    • Ensure EMS personnel are trained/equipped for hazardous materials response
    • Establish procedures for disaster casualty distribution
    • Establish procedures for needs assessment for outside assistance
    • Ensure annual disaster drill is conducted by each hospital


  • County Service Areas 3 and 7
    • Administer special taxes and benefit assessments
    • Process annual assessments onto tax rolls
    • Handle property owner inquiries and prepare refunds