State Distribution Unit (SDU) - Custodial Parents
How the SDU Operates:
Benefits To You:
Information for Families Receiving Support Payments
Will I get my check in the mail at the same time I usually do?
You may experience a delay in getting your check because child support payments will be forwarded daily via express mail delivery to the SDU for processing.
This extra step may add some additional time to when you normally receive your child support payment, but is necessary to ensure your payment is accurate as possible. Non-custodial parents and employers can eliminate this delay by sending support payments directly to the SDU, eliminating this extra step.
Every effort is being made by the Department of Child Support Services and your local child support agency to get your payments to you as quickly as possible.
What can I do to make sure I get my check as fast as possible?
Ask for direct deposit as a payment option or apply for an electronic payment card
If you don’t already have direct deposit, you can access the application on-line by clicking here, or call your local agency to enroll or request an enrollment form. Direct deposit forms will also be available at your local child support office.
I’m on CalWORKS -- will my disregard payment change?
Yes. You will continue to receive your monthly disregard as long as the non-custodial parent continues to pay child support every month. What will change is how your disregard is displayed on your “Monthly Statement of Child Support Collections.”
Your monthly statement will show the disregard as paid in the month that the collection was received, rather than for the month the child support was withheld from the non-custodial parent’s wages (sometimes the prior month).
Example: Payment was withheld in October but received in November. On your November statement, the disregard will show as a disregard for the month of November.
What is Statewide Allocation?
Statewide allocation of payments means processing payments based on the number of cases belonging to a paying parent. How a payment is divided between cases is based upon many factors including how much support is owed and paid, and whether the payment(s) are for current or past due support.
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