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General Contact Number: (530) 621-5567

Strategic Plan


Service Level Indicators

Data that shows the level of service provided by various departments and entities within El Dorado County


Agricultural Commission


Healthy Communities

Economic Development

Public Safety

Air Quality Management District


Compliance Inspections

Incentive Projects

Grant Projects

Rule Amendments

Chief Administrative Office (CAO)


Facilities Division

Procurement and Contracts

Central Support Services

Child Support


Clerk of the Board of Supervisors


Main Performance Indicators

Percentage of agendas for regular BOS meetings posted by 5:00 P.M. the Wednesday immediately preceding the meeting date


View Details

7/1/2017 through 1/31/2018
100%

1/1/2017 through 6/30/2017
98%

Calendar Year 2016
Not tracked

Calendar Year 2015
Not tracked

Percentage of draft minutes for regular BOS meetings posted within 48 hours following the meeting


View Details

7/1/2017 through 1/31/2018
100%

1/1/2017 through 6/30/2017
100%

Calendar Year 2016
Not tracked

Calendar Year 2015
Not tracked

Percentage of video for regular BOS meetings posted within 48 hours following the meeting


View Details

7/1/2017 through 1/31/2018
100%

1/1/2017 through 6/30/2017
100%

Calendar Year 2016
Not tracked

Calendar Year 2015
Not tracked

Percentage of fully executed documents posted to the corresponding Legistar file within 4 (four) business days after each regular Board meeting


View Details

7/1/2017 through 1/31/2018
95%**

1/1/2017 through 6/30/2017
N/A*

Calendar Year 2016
Not tracked

Calendar Year 2015
Not tracked

* Performance indicator added in March 2017. Due to staffing changes, development of indicator methodolgy was not completed until June 2017.
** Experienced minor training related delays in the 1st Quarter of FY 17-18 due to new staff onboard July 2017.

Supplemental Indicators not Included in Offical Performance Indicators

Number of meetings


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Calendar Year 2018
TBD

Calendar Year 2017
42

Calendar Year 2016
48

Calendar Year 2015
57

Calendar Year 2014
63

Number of meeting agenda items


View Details

Calendar Year 2018
TBD

Calendar Year 2017
1371

Calendar Year 2016
1205

Calendar Year 2015
1364

Calendar Year 2014
1492

Number of Addendums


View Details

Calendar Year 2018
TBD

Calendar Year 2017
31

Calendar Year 2016
32

Calendar Year 2015
25

Calendar Year 2014
10

Number of new items on Addendum


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Calendar Year 2018
TBD

Calendar Year 2017
42

Calendar Year 2016
96

Calendar Year 2015
19

Calendar Year 2014
10

Number of closed items on Addendum


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Calendar Year 2018
TBD

Calendar Year 2017
28

Calendar Year 2016
65

Calendar Year 2015
22

Calendar Year 2014
9

Number of modified items on Addendum (any change deemed necessary)


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Calendar Year 2018
TBD

Calendar Year 2017
22

Calendar Year 2016
30

Calendar Year 2015
1

Calendar Year 2014
0

Total number of Board assignments/report backs


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YTD through 6/30/2017
N/A

Calendar Year 2016
N/A

Calendar Year 2015
N/A

Calendar Year 2014
N/A

Percentage of Board assignment/report backs completed by due date


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YTD through 6/30/2017
N/A

Calendar Year 2016
N/A

Calendar Year 2015
N/A

Calendar Year 2014
N/A

County Counsel


Juvenile Dependency and Public Guardian Litigation

Outside Litigation

In-House Litigation

Legal Service Requests

Contract Reviews

Full-time Employees

Environmental Management


Human Resources and Risk Management


Human Resources Services

Number of recruitments conducted


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Fiscal Year 2017/2018 (through 4/30/2018)
246

Fiscal Year 2016/2017
233

Fiscal Year 2015/2016
217

Fiscal Year 2014/2015
232

Average number of days from submission of an approved hiring requisition to finalization of a certification list


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Fiscal Year 2017/2018 (through 4/30/2018)
34

Fiscal Year 2016/2017
36

Fiscal Year 2015/2016
34

Fiscal Year 2014/2015
37

Number of applications received


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Percentage of qualified candidates


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Number of candidates hired


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Number of Payroll/Personnel Forms (PPFs) processed


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Number of training sessions offered


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Number of training session attendees


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Customer satisfaction rating from County departments


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

Employee satisfaction in onboarding


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Fiscal Year 2017/2018 (through 4/30/2018)
N/A

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

County turnover rate*


View Details

Fiscal Year 2017/2018 (through 4/30/2018)
12.23%

Fiscal Year 2016/2017
N/A

Fiscal Year 2015/2016
N/A

Fiscal Year 2014/2015
N/A

* Defined as the number of separations from the County, excluding retirements, based on the average number of employees over the prior 12 month period.

Labor, Employee Relations, and Benefits Services

Risk and Safety Management

Library and Museum


Outputs

Outcomes

Planning and Building

Residential Express: Complete plan check within 14 days for minor building permits such as: additions, pools, remodels, garages, and storage buildings


View Details

Fiscal Year 2017/2018
Number of Permits: 4805
Number Meeting Standard: 91%

Why This is Important
Keeps contractors and homeowners working; Smaller projects like these have short construction schedules and require coordination with construction workers.

Non Residential Express: Complete plan check within 14 days for tenant improvements and commercial signs


View Details

Fiscal Year 2017/2018
Number of Permits: 204
Number Meeting Standard: 61%

Why This is Important
Keeps contractors and homeowners working; Smaller projects like these have short construction schedules and require coordination with construction workers.

Residential Master Plan: Complete Plan check within 14 days for “production homes”


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Fiscal Year 2017/2018
Number of Permits: 275
Number Meeting Standard: 99%

Why This is Important
Provides certainty for developers of residential development. Maintains competitiveness with other local jurisdictions. Establishes accountability for the County.

Non Residential: Complete Plan check within 28 days for new commercial buildings


View Details

Fiscal Year 2017/2018
Number of Permits: 11
Number Meeting Standard: 18%

Why This is Important
Provides certainty for developers of residential development. Maintains competitiveness with other local jurisdictions. Establishes accountability for the County.

Standard Residential: Complete plan check within 28 days for standard permits such as: New dwellings, apartments, and large accessory buildings


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Fiscal Year 2017/2018
Number of Permits: 623
Number Meeting Standard: 87%

Why This is Important
Provides certainty for developers of residential development. Maintains competitiveness with other local jurisdictions. Establishes accountability for the County.

Grading: Complete plan check within 28 days for grading plans


View Details

Fiscal Year 2017/2018
Number of Permits: 118
Number Meeting Standard: 81%

Why This is Important
Grading is normally the first permit needed for new development and is important to complete in a timely manner. Often related to variables such as weather, financing, and other development permits.

Public Defender


Cases Handled by Office

Workload

Client Contact

Motion Practice

Pre-trial Status

Disposition

Sentencing

Use of Investigators

Recorder/Clerk


Sheriff


Number of Crimes

Response

Transportation


Development, Right of Way, and Environmental

Engineering

Maintenance

Veteran's Affairs