Carla B. Hass



(PLACERVILLE, CA) – El Dorado County today announced the creation of a dedicated, comprehensive website devoted to information and resources for County residents affected by the Caldor Fire. The site contains helpful information for those who have suffered property loss or damage or been displaced from their homes and serves as a one-stop shop to help answer people's questions.


Although the Caldor Fire continues to burn in some areas and containment is only slightly more than 50 percent, some evacuation orders have been lifted or downgraded, and many displaced residents have returned to their homes and are eager for guidance on the steps ahead.


"El Dorado County staff is committed to helping residents work through this profoundly difficult time," said Chief Administrative Officer Don Ashton. "Our new web page will provide the critical information people need to access during the recovery period that lies ahead and will be continually updated to serve our residents."


Information on the new page includes what to do when you return home, the do's and don'ts about the clean-up process, the planning and building component of the rebuilding process, how the Assessor's office and Treasurer-Tax Collector can be contacted for changes to your tax base, and services provided by Health and Human Services including mental health, shelter and benefits. In addition, there is helpful information from state and federal agencies, including the California Office of Emergency Services and the U.S. Forest Service.


"Two of the most important things at this point are to take safety precautions when re-entering your properties and to fill out the Right of Entry form to become eligible for the State's free hazardous debris removal program," Ashton noted. "Cleaning up rather than sifting through properties could jeopardize someone's eligibility in the program. Looking for family keepsakes and mementos is fine, but starting the cleanup process and removing non-personal items from the footprint of the property isn't," he added.   


The Caldor Fire Recovery page can be found here and via the home page of the County's website here.


A separate email address and phone number have been created for residents with general Caldor Fire questions. The email is The phone number, staffed from 8AM-5PM, is 530-621-5101.


The Right of Entry form also has a dedicated email for people who have questions or need assistance. That email is


"Our goal is to get every resident whose home is damaged or destroyed to submit an ROE because that will be out best chance to begin the cleanup process quickly," said Ashton. 


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