Department:
CAO

Date:
6/4/2019
Contact:
Carla B. Hass

Phone:
(530) 621-4609

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EL DORADO COUNTY LAUNCHES NEW INFORMATION AND REFERRAL SERVICE FOR RESIDENTS

Local Organizations Urged to Apply to be added to 2-1-1 El Dorado Database


(Placerville, CA) - El Dorado County today announced the launch of a new way for residents to connect with local services and programs.  2-1-1 El Dorado is a free, confidential, 24-hour information and referral service, accessible to all El Dorado County residents by telephone, website and text in multiple languages.

"We continually look for new ways to make it easier for our residents to learn and take advantage of the many programs and services that are available throughout the County, and 2-1-1 is our latest effort in that regard,," said Don Semon, Director of the El Dorado County Health and Human Services Agency. "2-1-1 El Dorado will help community members find hundreds of vital programs and services they need, and will offer that assistance using multiple forms of technology."

There are three ways to access the 2-1-1 El Dorado referral and information service:

  • Dial 2-1-1 and speak with a live operator
  • Visit the www.211eldorado.org website for a searchable listing of programs and services
  • Text your zip code to 898211

Nearly 300 local programs and services from more than 120 agencies in El Dorado County are currently listed in 2-1-1 El Dorado's database of services. Residents will also find national and state programs listed there.

"While we're pleased to provide connections to nearly 300 services, we know it's not an exhaustive list, so we encourage local community and non-profit organizations that are not already listed with the 2-1-1 El Dorado service to apply for inclusion," said Semon. "Our goal is for the system to be as robust and comprehensive as possible."

There is no cost for organizations to apply or be listed with 2-1-1. For an application and inclusion guidelines visit: www.211eldorado.org.  2-1-1 El Dorado is continuously updated as new programs and services are added to the database and contact information changes. The system also includes feedback features on listings, and the ability to ask questions, via online forms and emails.

El Dorado County is one of 39 California counties that offer the 2-1-1 service, including Sacramento, Yolo and Nevada Counties. Nine other counties, including Placer, Amador and Alpine Counties, are in the process of applying for the service.

 

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