Transforming Lives and Improving Futures
Behavioral Health is a Division of the Health & Human Services Agency (HHSA)
Forms / Resources:
Finding Help in a Crisis
Are you, a friend or a loved one in a crisis? Do you need help immediately? To determine if this is a crisis, answer these questions honestly:
Have I, my friend, or a loved one...
- Been thinking about, talking about, actively planning or attempting suicide?
- Been unable to manage basic self care, such as eating, bathing or dressing?
- Been in, or currently in, a dangerous abusive situation? If children are involved, are they in danger?
- Exhibited bizarre behavior, heard voices, seen things that aren't there or expressed uncontrollable anger?
- Abused alcohol or drugs to a degree that causes imminent danger?
- If you answered "yes" to one or more questions, call any resource listed below:
Hotlines and Crisis Intervention
- 24-HOUR Psychiatric Emergency Services
- Placerville: (530) 622-3345
- South Lake Tahoe: (530) 544-2219
- Sexual Assault & Domestic Violence: 24 Hour Crisis Line (530) 626-1131 (West Slope)
- Live Violence Free: 24 Hour Crisis Line (530) 544-4444 (South Lake Tahoe)
Outpatient Clinic: Individualized services are provided to adults 18 years and older who meet the criteria for Specialty Mental Health Services by an multidisciplinary team of qualified and compassionate professionals, including Psychiatrists, Nurses, Mental
Health Clinicians, Alcohol and Drug Program Specialists and Mental Health Workers/Aides. Services may include screening and assessments, referrals, medical evaluation, individual, group, family and case management services.
Wellness Center: The Wellness Center provides a welcoming environment free of stigma, where clients and community members can socialize and gain a variety of personal skills, including cooking and meal preparation, peer support and groups that focus on managing behavioral health
symptoms. The Wellness Center is open every weekday from 1:00 pm to 4:00 pm.
Management (ICM): Intensive outpatient mental health services are provided by a multidisciplinary team that consists of Mental Health Clinicians, Mental Health Workers/Aides, Psychiatric Technician, Resource Specialist and Alcohol and Drug Program Specialists. The customized array of services provided are
designed to prevent hospitalization, and assist individuals in attaining a life that does not revolve around their mental health diagnosis. The ICM Team also provides support and services to people living in any of the four Transitional Houses on the
West Slope and either of the two Transitional Houses in South Lake Tahoe.
Please call (530) 621-6290 for questions about services.
Alcohol and Drug Programs
Alcohol and Drug Programs (ADP) offers education, prevention, treatment and counseling services. Services are offered directly and through contracts with community agencies. Call (530) 621-6146 or
visit the ADP web page for more information.
All Behavioral Health services for children are provided in the community by Contract Providers. Children who meet the requirements for Specialty Mental Health are referred to one of the Children’s Contract Providers. Assessments are completed by County Behavioral
Health and referred with a 30-day authorization for Treatment Planning. Referrals may come from parents, schools, Child Protective Services and medical clinics.
Please call (530) 621-6290 for questions about services.
Psychiatric Health Facility
The Telecare El Dorado County Psychiatric Health Facility (PHF) is a 24-hour, 7-day a week community-based locked intensive inpatient psychiatric treatment program for individuals 18 years and older who are experiencing an acute mental health crisis. The program is designed to stabilize the current crisis and assist the
client’s return to a less restrictive setting. This recovery-oriented treatment program provides a safe and secure environment to pursue wellness and recovery. Treatment is guided by recovery principles and tailored to the needs of each client, and may include individual
and/or group therapy, skills development, education activities, occupational therapy, family therapy, recreational and exercise programs.
Clients are referred to the PHF from a hospital Emergency Room setting after being medically cleared for services and meeting the Welfare and Institution Code §5150 requirements.
The Psychiatric Health Facility is located at:
935-B Spring Street
Placerville, CA 95667
Psychiatric Emergency Services and
This service provides the public with 24/7 access to crisis staff. Crisis staff responds over the phone or through a contracted answering service. Crisis staff may be called to complete crisis assessments, most often in the Emergency Room at Marshall and
Barton Hospitals after the individual has been medically cleared by the hospital. A Mental Health Assessment is conducted with input from emergency staff, family members and/or close friends when the client agrees, and if available, to ascertain the best least restrictive level of care that is
appropriate for the individual. Services can range from referrals to community resources, support, problem solving and crisis management.
Please call (530) 622-3345 on the West Slope and (530) 544-2219 in South Lake Tahoe.
Historical Information Form
The Historical Information Form allows clients, family members and/or support network members to provide law enforcement, medical personnel and/or mental health providers with information about an individual’s mental health diagnosis and needs in a standardized format. Once completed, the form may be submitted to a health care or mental health provider and/or submitted to law enforcement in the event an individual is involved in a psychiatric emergency. Please contact Jamie Samboceti, Manager of Behavioral Health Programs, at (530) 621-6339 if you have questions. To download the form,
Mental Health First Aid (MHFA)
This is an evidence-based training that introduces participants to risk factors and warning signs of mental health problems, builds understanding of their impact, and provides an overview of common treatments.Two programs are available: Mental Health First Aid focuses on risk-factors and mental illness in adults, and Youth Mental Health First Aid focuses on risk-factors and mental illness in youth ages 12 - 18. Contact Stephanie Carlson via
email or at (530) 621-6130 for more information.
The National Alliance on Mental Illness (NAMI) provides awareness, education and support to encourage hope, health and positive change in the community’s mental health system. NAMI offers classes on topics such as:
- Peer-to-Peer Training
- NAMI Basics Education
- In Our Own Voice
For more information, please contact NAMI at
www.namieldorado.org or via
email or at (530) 677-2676.
Bipolar Insights offers support and education services. Donations may be requested for some services or groups. For more information, visit the
Bipolar Insights website.